What We Collect and Why We Hold It
We collect your name, contact number, and the wallet identifier you use — whether that is your bKash number, Nagad account, or Rocket mobile number — when you register and when you make a deposit or withdrawal. Transaction records are kept to verify payment accuracy and
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to investigate any dispute you raise through our support channel. We do not store your full bKash PIN or Nagad credentials; those stay inside your own wallet app. Device identifiers and session data are logged to protect your account from unauthorised access — if we detect
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a login from an unfamiliar device, we can flag it before it becomes a problem. Cookie data from your browser sessions helps us remember your preferences and keeps the lobby loading quickly on your next visit. We do not sell your personal data to advertisers or
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external marketers. Retention periods follow what is required under applicable rules for financial records; when data is no longer needed, we delete or anonymise it. Whether this policy applies to you fully depends on your local law and the eligible regions we serve. If you are
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in Bangladesh and have questions about which parts of this policy cover your account, reach out to our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.